Privacy

Security

We are committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable managerial procedures to safeguard and secure the information we collect.

How we use Cookies

The ‘cookie’, a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie analyses web traffic or informs you when you visit a specific site. We use traffic log cookies to identify which pages are being used and analyse data to improve our website to adapt to customer needs. Hannah Artwear uses this information for data analysis purposes and then data is removed from the system

Cookies do not give access to your computer but help us provide you with the best service. You can choose to accept or decline cookies and you can modify your settings if a browser automatically accepts cookies on your behalf however this may limit the access you get to the website.

Links to other websites

The Hannah Artwear website contains links to other websites connected to the brand. However, once you have used these links to leave our website, we suggest you proceed with caution as we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting those sites.

Collection of data and Controlling your personal information

Collecting customers information such as name, address, phone number, email address and credit card details in an important part of providing many of the Hannah Artwear services. We collect personal information for the following reasons:

  • Purchase of items online 
  • Request to join the Hannah Artwear mailing list
  • Repairs and replacements 
  • General enquiries

This information is used to manage and complete your orders, keep you informed with the workings of the Hannah Artwear brand, keep you updated with promotions and customer events, inform you to changes in the website. Hannah Artwear does not sell, rent or disclose personal information unless required by law. We may share some personal information we collect with third party service providers who provide specific services. Such as re-targeting advertising services and providers.

Targeted Advertising

The Hannah Artwear website collects your IP address to gather aggregate demographic data. It is used to help diagnose our server problems, to monitor the use of our website and to improve the content of our website through trend analysis. We do not link IP addresses to any information that could identify or reveal your personal information.

Pixels and tags are also used to understand trends so we can provide an optimal browsing and shopping experience for customers. Pixels allow us to gain more insights about our audience, send targeted messaging to users, and track the effectiveness of our campaigns. Pixels and tags are not linked to any information that can personally identify you.

 

"By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency."