Terms & Conditions
Payment can be made by credit card, debit card, Afterpay, Apple Pay, Google Pay, Amex, Visa, Mastercard and Paypal.
Hannah Artwear accepts returns within 14 days of receipt for items purchased via the Hannah Artwear online store that meet the Return Policy criteria. Please see our returns page for further details.
Sale and Discounted Items
When purchasing items, choose carefully as we do not offer refund for discounted items unless faulty or damaged. Please see our Return Policy for further details.
Please ensure your return item is in original condition and has tags attached. Garments returned with any visible wear and tear will not be refunded. Returns windows are 14 days from receiving your order.
Final Sale Items
Final sale refers to items that have been marked down with a discount of 50% or more. Final sale items are not eligible for return unless in the event of the items being faulty or damaged. Product pages will be marked with final sale notices.
Faulty or incorrect items will be refunded, and Hannah Artwear will pay the postage costs for replacement items. Goods are classified as faulty if they are received damaged. Items damaged as a result of normal wear and cleaning are not considered faulty. Hannah Artwear reserves the right to inspect returned items and deny refunds based on the item being in suitable condition.
Colour may vary due to the hand dyed nature of the garments. Our artisan teams work hard to maintain consistency.
All Australian orders include a charge of 10% GST which is included in the retail price.
Prices and Imagery
Hannah Artwear reserves the right to alter, update or change the pricing of any item available on the site at any time. Should a payment be flagged as fraudulent, Hannah Artwear reserves the right to cancel or reject an order.
Hannah Artwear works hard to display and inform the customer as accurately as possible to present the product, colour, size, cut and fit. Colour may vary slightly depending on the customer display monitor and may represent the product inaccurately. We understand that every body, shape and fit is different and therefore cannot guarantee the same fit for all customers.
Lost or Damaged Goods
If goods are lost or damaged during delivery, please contact firstname.lastname@example.org within 7 working days of placing your order so we can work to locate and investigate the circumstances of the missing goods. We will do everything in our power to assist in locating the goods and assist with redelivery.
By accessing and using the Hannah Artwear website, you are consenting to the terms and conditions of the site and the collection of information. We try to keep the website up to date and accurate however it may contain errors and might be amended by the company from time to time. If the user does not accept the terms and conditions, we request that the user refrains from using the website and its content. By using the Hannah Artwear website, you agree to not modify, copy, distribute, transmit, display, reproduce, publish, licence, create derivatives works from, transfer, sell or resell any information, software, products or services obtained from or through this site.
- “Hannah Artwear” means Hannah Art Wear Pty Ltd (ABN 47 622 594 343)
- “Website” means the whole or any part of the web pages located at www.hannahartwear.com , including layout of the site, individual elements of the site design, underlying code elements of this site, text, sound, graphic, animated elements or any other content of this site
- “We” or “Us” refers to Hannah Artwear and “our” has the same meaning Hannah Art Wear Pty Ltd
- Suite 3, 442 New South Head Road, Double Bay NSW 2028 Australia